Master the language of managing up so you can raise concerns, ask for support and challenge decisions with confidence in a one-to-one with your manager in professional English.
Learn to ask for the right size, try clothes on, pay at the checkout and ask for a refund or an exchange with confidence in this functional English lesson plan for everyday shopping.
Master the language of delivering difficult feedback with empathy, diplomacy, and confidence in professional English.
Discover how empathy can transform customer service while developing professional communication skills for real-life workplace situations.
Learn how to communicate confidently at a hotel by practising useful travel vocabulary and everyday English.
Learn how to order food confidently in English using natural restaurant vocabulary and everyday customer-server conversations.
Develop the language and confidence needed to succeed in English job interviews through practical speaking activities and realistic interview scenarios.