Main objectives of this material
- Develop advanced Business English vocabulary for workplace feedback and difficult conversations, including expressions such as be upfront with, probation period, room for improvement, restructure, put someone’s name forward, and from where I sit.
- Master diplomatic communication strategies by learning a practical five-step framework for delivering bad news, giving constructive feedback, handling promotions, restructures, performance reviews, and other sensitive workplace conversations with empathy and professionalism.
- Build confidence in professional speaking and business writing through realistic HR role-plays, feedback scenarios, workplace emails, and authentic communication tasks that develop leadership, management, and interpersonal communication skills.
What students are going to cover
Develop one of the most valuable Business English communication skills: delivering difficult messages with confidence, empathy, and professionalism. In this advanced workplace English lesson, students explore authentic HR and management scenarios, learning how to communicate negative feedback, promotion decisions, performance reviews, restructuring announcements, and other sensitive conversations without damaging professional relationships. Through realistic role-plays, leadership simulations, business writing tasks, and a practical five-step communication framework, learners acquire natural diplomatic expressions widely used by native English speakers in international companies. The lesson focuses on softening language, emotional intelligence, constructive feedback, conflict prevention, and professional relationship management, making it ideal for managers, HR professionals, team leaders, corporate employees, and anyone looking to improve their Business English, professional communication, leadership language, and workplace conversation skills. By the end of the lesson, students will communicate challenging messages more effectively while maintaining trust, empathy, and credibility in real business environments.
🔒 Part of Complete · B2 · C1
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